The Most Important Question And Why You Need An NPS Survey Tool

2019-02-04T18:42:03+00:00

The Most Important Question And Why You Need An NPS Survey Tool Long hailed as the most important question, the "Net Promoter Score®" is a simple calculation to see how well a business is doing. NPS is a satisfaction survey, a numerical value placed on a business gauging how likely clients will recommend that brand to colleagues. What Is A Net Promoter Score According to Netpromoter.com, “Net Promoter Score®, or NPS®, measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round.” So [...]