AUTOMATE 5-STAR REVIEWS
Attract and convert more prospects with a steady stream of 5-star online reviews.
of consumers trust recommendations from friends and family more than advertising.
of consumers read reviews to gauge the quality of a local business.
of potential customers will not choose a business based on negative reviews.
Small Biz Trends
Customers Buy Based on Reviews
The #1 way prospects judge your business is by your online reviews. Before they decide, they need to see multiple, recent, positive reviews.
But consistently earning rave reviews should never be left to chance.
Touchpoint 80/20 automates more 5-star reviews.
Our review generating system lets you:
Identify happy customers
Ask your top "Promoters" for reviews
Attract more new prospects
Here's How It Works
If you have customers, clients or patients, we can generate reviews that drive growth for your business.
1. When you serve a new customer, we automatically send an email survey to gauge their sentiment about your business.
2. If a customer is neutral or dissatisfied, we ask for private email feedback on areas for improvement.
3. When your happiest customers tell us they're very likely to recommend you, we ask for reviews on social media.
With the Touchpoint 80/20 review system you can:
Attract new clients with your customers' raving, recent reviews
Get seen by your customers' friends in their Facebook news feed
Earn more free Google traffic because you're getting reviewed there
4 and 5-Star Reviews
Using the Net Promoter Score (NPS) survey before we ask for a review lets us identify your 'Promoters' - those customers highly likely to rate you 5/5 stars. We take the guesswork out of generating rave reviews!
Consistent Flow of Praise
The most persuasive reviews are not only positive but recent. With the Touchpoint 80/20 system running automatically in the background, you get a steady stream of 4 and 5-star reviews.
Commanding Social Proof
The number of your reviews is just as important as your star average. When prospects compare you to local competitors they'll see positive social proof that you are the right choice.
A Steady Stream of New Customers
Your customers' friends find you when they see reviews on their Facebook newsfeed. And thanks to Google+ ratings, your site ranks higher in search results... All of which attracts more prospects to your business effortlessly.
Table of Contents
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